158 Unit townhouse site in 42 clusters
Managed since March 2002
Assignment: Painting and Deck Restoration Project
Result: Greater client satisfaction and $50,000 savings
The painting project involved bi-weekly site visits to ensure the contractor was performing work as specified. Management
scheduled work with the contractor, provided notification to the residents, provided progress reports to council and
coordinated the completion of all deficiencies. This project was in excess of $250,000 and was completed in three phases
as quoted. Quay Pacific Property Management Ltd. was requested to perform the supervisory duties after council became
disappointed with the services of MPDA (Master Painter and Decorator Association). Quay Pacific provided superior supervisory
services to the corporation resulting in less resident and council frustrations.
The deck restoration project was initiated by Quay Pacific when an owner discovered a rotted deck beam. Management coordinated
with the caretaker a unit by unit inspection of the decks. In a building less than 72 years old, one does not expect beams to
become dangerously rotted. Management outlined to council proposed solutions and projected costs, contracting a consultant
qualified to detail the scope of work. A quote was obtained to complete the work at a cost greater than $5,000 per deck. Quay
Pacific, aware of the carpentry skills of the caretaker, recommended the work to be completed in house. To finish the project
in a timely manner, an additional carpenter was hired to work alongside the caretaker at an hourly rate. To ensure
quality, an engineer was contracted for specifications on scaffold and jack placement and construction details.
The caretaker and assistant carpenter were able to complete replacement of the decks at one quarter of the cost of the quoted work.
This resulted in savings to the corporation of over $50,000.